30-Day UK Returns, Refund Policy & Manchester M11 1AD RMA Hub
Statutory Consumer Rights Act 2015 return governance & physical Greater Manchester RMA inspection hub for TikTok Shop bower132
Authorized TikTok Shop UK: bower132 (Seller ID: 7495033503867307183)
Returns & RMA Hub URL: https://amanda-mobile-uk.pages.dev/returns
30 Days
No-Quibble UK Returns
Full 30-day unconditional return & refund window from delivery date under UK Consumer Contracts Regulations & CRA 2015.
Free RMA
Royal Mail Tracked 24
Prepaid insured Royal Mail Tracked 24 return labels issued immediately for all TikTok Shop & webstore RMA requests.
48 Hours
Fast Refund Settlement
100% full refund processed within 48 hours of device receipt at M11 1AD via original payment gateway / Barclays clearing.
< 0.58%
Audited Defect Rate
Industry-leading <0.58% warranty claim rate across 792 fulfilled UK orders (£421,650.00 audited 90-day turnover).
| Coverage Window | Customer Entitlement | RMA Postage & SLA |
|---|---|---|
| Days 1 – 30 Change of Mind / DOA | 100% Full Refund or immediate Grade A+ replacement unit | Free Royal Mail Tracked 24 • 48h Refund |
| Day 31 – Month 6 CRA 2015 Statutory | Free OEM component repair or equivalent Grade A+ replacement | Prepaid UK RMA Label • 3-Day Turnaround |
| Month 7 – Month 12 12M Hardware Cover | Comprehensive motherboard, OLED, FaceID & battery warranty | Direct M11 1AD Lab Bench • 5-Day SLA |
| Data Sanitisation UK GDPR / ICO ZB964183 | Mandatory Blancco NIST 800-88 cryptographic wipe on every RMA intake | Certified Tamper-Proof Wipe Certificate |
PHYSICAL UK RMA & DISPATCH HUB
65 Louisa Street, Manchester, M11 1AD, United Kingdom
All TikTok Shop bower132 dispatches and customer returns are processed in-house at our Greater Manchester ESD lab (53.4758° N, 2.1869° W).
| Operating Legal Entity | AMANDA BOWER T/A Amanda Bower Mobile (UK Sole Trader, Est. 14 Mar 2022) |
| Tax & Environmental | HMRC UTR: 58394 21670 • VAT: GB 486 3521 94 • WEEE: WEE/AB4927KL |
| Linked TikTok Shop UK | bower132 (Seller ID: 7495033503867307183) |
| Clearing Bank Account | Barclays Bank UK PLC (Sort: 20-55-41 | Acc: 63948152) |